Reviews
Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
Reviews
Victoria Hospital
2016-11-21
Person
5
5
0
Written by a patient
Written by a patient 21st November 2016
I would just like to say a big thankyou to all the team on the coronary care unit.
Mr Bittar and all the team gave excellent care and support to myself and my family, before and after my surgery,
with great regards
Mr William Christopher Hudson
Victoria Hospital
2016-11-09
Person
5
5
0
Written by a patient
Written by a patient 9th November 2016
Great Hospital, Great Care, Great Staff...couldn'y of been in a better place for my care.
Victoria Hospital
2016-11-08
Person
5
5
0
Written by a patient
Written by a patient 8th November 2016
The service l received at the Clinic, Ward & Intensive Care were excellent. I cannot praise the staff enough, for their care and efficiency. Mr Bittar (The Specialist) was an exceptional man, he explained everything to me in detail, and put me at ease. I cannot praise him enough.
2016-12-22 11:52:03
Response from Victoria Hospital
Thank you for taking the time to leave feedback on your recent treatment here at Blackpool Victoria Hospital. I'm so pleased to hear that you had a positive experience and that the staff were so caring towards you. I will be sure to share your kind words with all of the teams involved in your care and treatment. With best wishes for the future Andrew Heath Lead in Patient Experience and Engagement
Victoria Hospital
2016-11-05
Person
5
5
0
Written by a patient
Written by a patient 5th November 2016
I was under the care of Mr Bittar and his team and couldn't have received better care anywhere in the country.
Anyone who is being or going to be treated by this team could not be in better hands.
Victoria Hospital
2016-11-04
Person
1
5
0
Review of A and E Paediatric Assessment
4th November 2016
Phoned 111 received urgent care appointment. The dr there wasn't happy so referred her to paediatrics at a and e... After waiting for over two hoursin children's a and e (10pm - 12.20am) I told them I was taking my daughter home to be seen by our own GP. Absolutely disgusting to treat an distressed and child in pain this way.
Victoria Hospital
2016-10-22
Person
4
5
0
Written by a patient
Written by a patient 22nd October 2016
i was surprised on arriving at hospital at 7am to go into a very small room with 5 other patients and the family only to be told to have a shower in an adjoining room and to have to wear the hospital gown in front of everyone - i found that very undignified. The staff in intensive care were fantastic especially Jo and Margaret. I found most of the staff on the ward were very inconsiderate especially at night. Some were very uncaring but one or two made up for them
2016-10-31 16:15:32
Response from Victoria Hospital
Thank you for taking the time to leave feedback on your recent care and treatment here at Blackpool Victoria Hospital. I am sorry to hear that your experience wasn't as we would have expected. If you feel it appropriate our Patient Relations team can take some details and investigate these issues further, you can contact them directly via patient.relations@bfwhospitals.nhs.uk Andrew Heath Lead in Patient Experience & Engagement
Victoria Hospital
2016-09-28
Person
5
5
0
Review of Endoscopy Daycase
written by a patient
28th September 2016
The pre visit information literature about the NHS Bowel screening program gave a good insight as to what was going to happen on the day.
My appointment was very punctual and the information and care provided by all the staff in the Gastro unit was fantastic.
Many thanks to all involved.
Victoria Hospital
2016-09-16
Person
4
5
0
Review of General - Pre op
written by a patient
16th September 2016
I was seen by a Practice Nurse and a Health Assistant. Both combined excellent inter-personal skills with high professional standards. The attractive design and colour of their uniforms is a plus.
Some years ago I had experience of the Australian system when I had to attend an A&E department in Perth. I was very impressed with my experience, and I am happy to report that my recent experience at Victoria Hospital was comparable.
Victoria Hospital
2016-09-14
Person
5
5
0
Written by a patient
Written by a patient 14th September 2016
CCU Ward Blackpoo review by Phil Bibby. from the Moment I was brought in with a heart attack the doctors nurses and everyone else were not just professional they were compassionate caring and made my recovery so much easier.Each and every person I have had the pleasure to interact with have been a credit to there profession The CCU ward team are an absolutely amazing team of people who don't just do a job they really care and that's worth its weight in gold when your so low .thank you
Victoria Hospital
2016-09-10
Person
5
5
0
Written by a patient
Written by a patient 10th September 2016
Excellent care shown by all at Blackpool